Before you begin setting up your account with Spaceville (herein referred to as “we”, “us”, or “Spaceville”), please read the following Terms of Service (“Terms of Service”) carefully. These Terms of Service govern your access to and use of the Spaceville’s website (“Website”) and service (“Service”). This will constitute a binding agreement between you and Spaceville. Your access to and use of the Service are expressly conditioned on your compliance with these Terms of Service. Note that any violation of these Terms of Service may result in termination of our Service to you.

Spaceville reserves the right to change these Terms of Service from time to time. Please refer to this web page periodically for any changes. By continuing to access or use the Service after Spaceville makes any such changes, you agree to be bound by any such revised Terms of Service.

1. Our Services

Our Services consist of processing images, designing optimal layouts, and storing said layouts (collectively, the “Service”).

We undertake to provide our Services according to the images and instructions submitted by customers. If the submission is successfully accepted by us, we will start working and deliver the edited images to the customer within a limited time frame. We guarantee that you will get the resulting design within two weeks from receiving the payment.

2. Your Submissions

Under these Terms of Service, you agree that you will NOT post, place or transmit any of the following material or obtain any such material using the Service:

– Any threatening, defamatory, abusive or inappropriate material or any material that could give rise to any civil or criminal liability under applicable law;

– Any material that could infringe rights of privacy, publicity, copyrights or other intellectual property rights without the permission of the owner of these rights and the persons (or their parents or legal guardians, where applicable) who are shown in the material if applicable;

– Any material sent from an anonymous or false address;

– Any material that promotes bigotry, racism, hatred or harm against any individual or group;

– Any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment.

3. Public information

The images you submitted to us and the optimal layout images from your submission are not accessible to the public, unless you have explicitly given us the permission to publish your images to our online portfolio or in promotional materials. You may contact us to delete the images that you have submitted to us at any time.

4. Payment & Billing

We use third-party payment processors (“Payment Processors”) to process your payment for use of the paid services. The processing of payments may be subject to the terms, conditions and privacy policies of the Payment Processors in addition to this Terms of Service. We are not responsible for any error caused by the Payment Processors. By choosing to use paid services, you agree to pay us, through the Payment Processors, all charges at the prices then in effect for any use of such paid services.

5. Refund Policy

In the event of dissatisfaction, subject to the restrictions described below, we will provide a partial or full refund of your payment. The refund is applicable only in the event the customer is able to find a placement that is better (i.e., has a higher lowest distance between any two selected locations) then our design by more than 5%. In the event of a refund claim, write an email to orders@spaceville.org with the proof of eligibility of the claim. The refund claim will be processed within 3 weeks and, if found valid, a refund payment will be sent within 2 weeks.

6. Storage Time

The original version of the images you submitted and the optimal layout images from your submission are kept on our servers only for 2 years. You are responsible for downloading them in time.

7. Termination of Business

You may end your business with Spaceville at any time by requesting closure of your user account and ceasing to use the Website.

Spaceville reserves the right in its sole discretion to refuse, suspend, or terminate Service to anyone for any reason, with or without notice. You agree that if your account is terminated, you will not attempt to establish a new account under any name, real or assumed. In the event of termination of the Service by the customer after the payment, the customer is not eligible for any refund. In the event of termination of the Service by Spaceville after the payment, the customer is eligible for a full refund, that will be sent within 2 weeks after the termination.

8. Changes and Updates

As this Terms of Service may be updated from time to time. You should periodically review it to keep abreast of our plans and procedures. Your continued use of the Website and Services constitutes your agreement to this Terms of Service and any updates. Any violation of these provisions may result in termination of your account.

Date of Last Revision: September 16, 2020